How long is your delivery time?
5-7 days for items below £10
14-20 days for all items above £10
I have received the invoice but not my order?
The invoice is sent when we send the order. You don’t have to pay first to receive your product.
I have returned my unwanted item but haven’t received a refund?
After you have received your confirmation e-mail that your return has been processed it takes 2-5 working days until your money is refunded. If you haven’t received your refund within this time, please contact us.
I have received a defective product and would like to claim the product. How do I do this?
If you believe that you have received a defective product, please contact us via e-mail at firstname.lastname@example.org. State Claim and the order number in the subject line with a short description of what the defect is. Please provide a picture if possible.
Products provided are not discoloured upon delivery, discoloured products are not covered by the Return policy as it is considered as normal wear.